Friday, 19 November 2010

Development and delivery of the new

Before the recession the words strong, fast, bigger were what was heard time and time again. Now however with this weeks budget announced there seem to be a new set of rules that will be looked at. Agile, boutique, slow They have been with us for a few years already but it seems they maybe the new developments for brands and services in the next few years.

The interesting thing about this is that it does not preclude the big corporations it just makes them look at how they are structured and respond differently. Tim Brown CEO if IDEO has for years now being raising awareness of design thinking and the concept of introducing designers and creative thinkers into the highest reaches of corporations. The thinking being that with these people in areas of influence the larger companies will be able to be adaptive and agile You can see it within IDEO itself last count I believe it had over 400 employees yet each project is taken on by a small team of generally no more that five people. This hive type working allows a independence and ownership to be given to the team yet also when necessary they can plug into the larger brain to gain feedback and thoughts.

On another level the largest company in the world Google has a number of initiatives within the organisation that are based in a similar way. So the largest company in the world is massive yet also boutique. The boutique nature allows them competitor advantage as people believe they are being given relavent information, with this type of information only getting more and more sophisticated. Just look at Gmail if you have have an account then I am sure you will notice how spookily relevant the ads are to the subjects you have been writing emails about. At the moment it hasn't quite got it right. For example as a designer I mention brand, design alot in emails. So the ads shouldn't really try and sell me graphic design? However I think as I said before it is only a matter of time until this will be fixed. And no matter what you think about the invasiveness of this you have to admit it is very impressive.

I recently completed listening to Seth Godin's book Tribes. In it their is a passage where he describes being on holiday up at 1 or 2am in the morning in a hotel lobby checking some emails. A couple walk by and he overhears them say how said it was that he was working while on vacation. At first when readin I though the same then as he explained I totally realised the opposite. As he thought internally Seth threw this notion on it's head. Commenting something on the lines of. 'After thinking about this for a while I thought to myself it is not me you is sad here, I love what I do and I am passionate about what I do. I don't find it hard to get up in the morning because I want to get on and do things I love. So for me it is the couple who go away and shut their phones off and laptops are hidden away that are sad because they have to forget their jobs for two weeks of the year'. Now this doesn't mean work 24 hours a day never stop what it means is that you have to find a passion and follow it. Sounds very American I know but it makes a lot of sense.

So slowness, the total antimatter of the commercial western world we live in. I am wondering if passion is a slow element? does passion allow us to do things because we are less stressed? I mean in my experience as I designer I am far less stressed now than I was five years ago before we started Hoffi? I think my passion has slowed this down. It's made it personal and as long as what you do is 'you' then it can't be wrong even if people disagree. It's quite raw at the minute this thinking but thought I would share to see what people thought.

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